Savvy retailers are meeting their online customers face-to-face. From creating immersive Virtual Boutiques to seamlessly connecting online conversations with an in-store salesperson, they’re providing a highly personalized experience using live video chat. This cutting-edge technology with real-time collaboration is helping to supercharge the digital customer experience, generate leads, increase sales, and grow brand loyalty.

Check out our guide, 24 Tips to “WOW” Customers Using Live Video Chat, to gain insights on:

• Preparing your website and social channels to encourage customers to engage
• Creating a compelling, immersive experience for customers throughout their visit
• Building a beautiful, online environment for consultative selling
• Making deeper connections during the customer journey
• Equipping and training your sales and service agents to excel

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About Vee24

Vee24 helps retailers deliver an exceptional customer experience digitally and dramatically increases online sales. The Vee24 omnichannel customer engagement platform is powered by AI-enabled chatBOTS, text, voice, and video chat, cobrowsing, co-form fill, screen sharing, and more. The flexible, enterprise-grade platform and knowledgeable customer success and agent support services teams are trusted by the world’s leading consumer-facing brands.