As the world was subject to widespread transformation at the hands of COVID-19, the need for businesses and government organizations to embrace change has been the necessity. With the unstable economic landscape causing uncertainty to be a way of life, organizations must be able to prepare for and respond to major disruptions. There is a need to adapt constantly to remain relevant and keep up with the market.

All organizations must now accelerate digitalization and increase adaptability to future-proof against disruptive forces.  The pandemic demonstrated that most weren’t able to respond fast enough to unpredictable change, due to technical and organizational constraints which, for many, are yet to be addressed for the long-term.  This report offers research-based insights into major operational challenges and offers expert advice on how to overcome them. Read now to find out more.