Leaders have known for a long time that the world is changing faster than ever before. After two decades of digital disruption, it was clear that agility was a valuable attribute – and only the organizations able to adapt, at speed, could hope to succeed. However, in 2020 we all went through a period of crisis like never before, and adaptability went from an aspiration to a fundamental survival trait.

In responding to the COVID-19 crisis, many organizations discovered just how resilient and agile they could be. But the change is far from over. We will all need to live with unpredictability for a long time. Organizations will need the adaptability to move from crisis response to recovery, growth and success – or, to put it another way, from fragile to agile.

In this report, we’ll explore major themes and initiatives that will help organizations to accelerate change and keep pace with changing market demands. Read now for essential adaptability insights from across industries, alongside our guidance to help you enhance digital engagement and drive growth.