Leadership in Tumultuous Times: The business case for empathy

Empathy has long been perceived as an innate characteristic that one either possesses or doesn’t — but the truth is that empathy is a skill that can be learned. With recent events blending the line between life and work, integrating empathy with company policy has become more important that ever.

In this session, we’ll explore the business case for empathy, using data and examples to demonstrate not only how to integrate it into your day-to-day interactions, but also how to turn it into impact, by embedding it in your policies and programs.


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