Transforming public services with intelligent automation

Intelligent automation has the potential to transform public services and for local government, in particular, to free up time for frontline staff; to optimize service delivery across councils; to manage costs; and provide agility and resilience in a turbulent, unpredictable environment.

But how should councils approach intelligent automation to deliver maximum results and introduce digital workers into their operations in a sensitive and sustainable way? Where should they focus their initial automation efforts? And what skills, governance and cultures do they need to establish in order to deliver success?

Download this paper to hear how three local government leaders rolled out intelligent automation in their councils and find out 8 key pieces of advice for your organization.