For leading 3PLs providing contract logistics services, your customers’ expectations are rising. So, too, are market demands to grow business profitably. Of course, we see disruption and turbulence as the normal business current for warehouse operations to absorb, deliver superior fulfilment results, and thrive. The key to weathering these challenges is to provide services that fit unique customer needs while leveraging standard process and practices, so you win more business while reducing overall costs. Yet legacy systems cannot keep pace—not with your customers’ evolving product portfolios, disparate networks, and omni-channel fulfilment requirements, let alone doing so while taking advantage of emerging automation and ready access to alternatives in order to promote efficiency. In this chaos, we see a terrific opportunity for 3PLs to specialise and standardise to fuel profitable growth.