In early 2020, the coronavirus pandemic rapidly disrupted every sector of the business world in broad and complex ways. The sudden shift to remote work and decentralized collaboration disrupted employees’ access to critical networks, systems and applications, threatening productivity and impacting companies’ abilities to connect with and serve their customers. This disaster was a lot different than what most companies plan for — technology failures, natural disasters, ransomware, etc.

This report will look at six emerging insights that shed light on this new paradigm of business continuity. We’ll look at what’s changed — from market expectations, to what companies are protecting, to the most common business continuity risks.