AI-DRIVEN O2C TRANSFORMATION : 76% Efficiency Gain in Average Days to Resolve Deductions

With the HighRadius Cloud Solution in place, Duracell was able to auto-extract remittances from various sources without any manual intervention, while also auto-linking payments with the open invoices and ensuring automated deduction coding in an accurate manner. Easy deployability ensured seamless integration with their existing ERP system.

The robust claims and POD aggregation engine helped them auto-capture backup documents from various sources such as TPM, carrier portals, customer portals, and consolidate them in a single platform for their analysts to review. A structured workflow and collaboration engine ensured streamlined inter-department collaboration and faster approvals. The automated correspondence helped to efficiently interact with customers and capture information from them.


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