DocuSign commissioned Forrester Consulting to conduct the third annual research study to better understand and assess the digital maturity of organisations’ systems of agreement. Systems of agreement are defined
as the collection of technologies and processes used for preparing, signing, acting on and managing agreements. Agreement types include contracts, offer letters and many other types of written agreements used across nearly every business function. Forrester conducted an online survey with 1,087 global technology purchasing decision-makers to explore this topic. Forrester supplemented the survey with five phone interviews for further qualitative insights.

Forrester found that firms that embrace an agreement cloud for management of documents requiring signature see benefits and competitive advantage of centralised data and integrated processes.

Download the report to learn more.