The Industrial Internet of Things (IIoT) is transforming our factories. For instance, thanks to newly distributed intelligence at the field level, many IIoT-enabled devices can automatically and continuously collect and analyze machine data. Using this information, manufacturers can better predict wear or component failure, enabling them to mitigate risk, avoid downtime and improve their productivity levels.

The Now® Platform, which enables workflow automation, bridges the gap between traditional IT practices and modern business needs, enabling you to automate, extend and build workflow apps across your enterprise    — from the shop floor to customer service. It also plays an important role in three increasingly complex stages of digital maturity:

• Automating routine tasks with workflows
• Implementing workflows with orchestration into third-party applications
• Machines completely manage processes