In 2020, virtually all industries, from retail and manufacturing to finance and hospitality, shifted how they do business, with a focus on digital maturity coming into sharp relief in the wake of COVID-19. The following report describes how digital transformation initiatives evolved throughout the year, as well as where they’re headed in the years to come. This report is based on Google Cloud’s Apigee API Management Platform usage data between September 2019 and September 2020, Apigee customer case studies, and analysis of several third-party surveys conducted with technology leaders from enterprises with 1,500 or more employees, across the United States, United Kingdom, Germany, France, South Korea, Indonesia, Australia, and New Zealand.