Make Automation Personal

 

NEVA enables a better customer experience by automating mundane tasks and guiding your employees to enhance their performance.

NEVA simplifies your workflows for front- and back-office employees, increasing efficiency, ensuring compliance and identifying opportunities for upselling. As the first virtual attendant designed specifically for employees, NEVA is transforming the employee experience, and is elevating service levels.

Download this guide to learn how NEVA helps your employees’ performance by:

  • Providing real-time guidance and next-best action recommendations
  • Delivering rich, contextual data, directly to the employee’s desktop, drawn from multiple systems
  • Offering on-screen compliance prompts 
  • Executing routine tasks, on behalf of the employee, quickly and accurately
  • Enabling great customer service with a human touch

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