This IDC study represents a vendor assessment of providers offering unified endpoint management (UEM) software through the IDC MarketScape model. The assessment reviews both quantitative and qualitative characteristics that define current market demands and expected buyer needs for UEM software. The evaluation is based on a comprehensive and rigorous framework that assesses each vendor relative to one another, and the framework highlights the key factors that are expected to be the most significant for achieving success in the UEM market over the short term and the long term.

"Enterprises are moving away from specialization of endpoint device management — from a separate tools and IT personnel perspective — when it comes to general end-user computing use cases and workloads," says Phil Hochmuth, program vice president, IDC's Enterprise Mobility and Client Endpoint Management. "Many organizations see UEM as part of a larger strategy to streamline end-user experiences with technology across various device form factors and use cases."