How Whatsapp & Facebook are Driving CX Innovation

Don’t miss out on our recent online Roadshow series that’s now available on-demand.

Messaging apps like WhatsApp and Facebook Messenger have made it easier for customers to connect with businesses. But with the growing number of channels, it’s become harder to manage every conversation.

Watch the final session from our online Roadshow, where we explore how you can unify customer interactions from messaging apps into a centralised conversation, and the positive impact this has on customer experience.



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