When COVID-19 struck businesses in March 2020, companies scrambled to cobble together temporary work from home (WFH) collaboration solutions that could help them maintain business continuity as cities and counties went into lockdown.

In many cases, these “WFH 1.0” solutions were a success. Remote work kept operations moving, and businesses weathered the storm despite the disruption to office life.

In this report, we’ll profile several organizations and how unified communications enabled remote work, streamlined workflows, reduced costs, and supercharged productivity.