Organizations can choose to use Microsoft as their telephony carrier by purchasing Microsoft Phone System licenses (included with E5 licenses) along with Calling Plans, which includes a phone number and a bundle of domestic or international minutes. This route adds simple telephony functions into Microsoft Teams, with Microsoft providing the entire service end to end.

But many find that Microsoft’s telephony capabilities don’t fit their needs. In this solution brief, you’ll learn why organizations across the globe choose RingCentral for integrated telephony in Teams. See how RingCentral can lower your total cost of ownership, bring added capabilities, and more.