Every business is a digital business – all the services we interact with daily and expect to work flawlessly in real-time – are powered by digital services and technology. With any digital service or product, incidents like server outages or broken code are bound to arise. Teams need streamlined, real-time operations to manage and resolve these incidents.

With Slack and PagerDuty, companies can seamlessly manage and track the situation as it evolves, reassigning or escalating as needed, and collaborate across teams to quickly resolve incidents.

During this one-hour session, you’ll learn how you can use Slack and PagerDuty to:

• Resolve incidents with minimal time switching platforms
• Streamline collaboration during incidents
• Maintain transparent communications throughout the incident lifecycle
• Reduce resolution times