Aberdeen: Embracing Efficiency Through Robotic Process Automation
The future of business process management lies in Robotic Process Automation (RPA). This Report covers the benefit of the technology and other business process optimization approaches that Best-in-Class organizations take to improve efficiency.
Companies who want to enhance efficiency in their processes should be investigating RPA - especially in conjunction with artificial intelliegence and analytics technologies - to reduce costs, expediated outcomes, and provide a better customer service experience.
Efficiency, AI, Artificial intelligence, Analytics, Technology, Customer experience, Customer service, Best-in-Class, Management platforms
IBM
