The Forrester Wave™ eProcurement Platforms, Q4 2019

Chief Procurement Officers (CPOs) need comprehensive spend visibility, which comes only from high adoption by internal users. Employees have high expectations for usability, including smart software that helps them find the stuff they need. So do suppliers, so product content sharing and document exchange are becoming fully digital, moving away from manual interaction via supplier portals.

In our 31-criterion evaluation of eProcurement platform providers, we identified the 12 most significant ones — Basware, Coupa, GEP, Infor, Ivalua, JAGGAER, Oracle, SAP, Synertrade, Tradeshift, Workday, and Zycus — and researched, analyzed, and scored them. This report shows how each provider measures up and helps AD&D professionals select the right one for their needs.

 Software Development

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