Making the 24|7 Customer Experience Possible Through Monitoring

For any 24/7 business, knowing when applications or infrastructure aren’t performing or whether systems are acting up is critical. “We like to know when things are going right too – that’s great,” says Chris Stevens, chief technology officer, Traxo, “but when things are going wrong, we expect to be alerted and need to troubleshoot quickly and easily.”

Traxo’s customers are part of the broader travel ecosystem and include corporate travel and procurement organizations, travel management companies, expense management applications, and risk management services. They depend on the data aggregation company’s information to power expense products and duty of care solutions that keep employees safe while they’re traveling.

This paper explores how SolarWinds® web APM products gave Traxo a new level of visibility, lower costs, and ease troubleshooting

 Software Development

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