The University of Warwick, one of the UK’s leading universities, has a reputation for excellence in providing research and learning facilities for 25,000+ students and employs nearly 6,000 academic, research, teaching, professional, and support staff. Warwick sought to transform IT service delivery by consolidating multiple disparate systems onto the Now Platform. Using ServiceNow, the university drives operational efficiency and student and staff satisfaction with a service delivery platform that underpins more than 40 new services.