User Risk Survey

For our second annual User Risk Report, we again commissioned a third-party survey of working adults, with questions designed to gather data about end-user actions and capabilities that affect device, data, and system security. We repeated many of the same questions we asked in last year’s survey, but dug a little deeper into other topics to get the best picture of working adults’ prowess in areas like the following:

- Understanding of cybersecurity fundamentals (like phishing, ransomware, and WiFi security)
- Password management and attention to physical security measures
- Use of data protections like virtual private networks (VPNs) and file backups
- Application of best practices related to activities like social media sharing and use of employer-issued devices

Unlike last year’s survey (which polled 2,000 working adults across the US and the UK), this year’s report reflects responses from more than 6,000 working adults across six countries: the US, UK, Germany, France, Italy, and Australia. Results shown are global averages across all respondents.


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