Low interest rates, evolving regulations, and increased competition from online and fintech companies are just some of the banking industry’s major challenges. To overcome them, banks are embarking on a digital transformation to reach operational excellence by streamlining their back-office and customer-facing processes, improving overall efficiency.
As the banking industry continues to expand the exploration and adoption of innovation, banks are now recognizing Robotic Process Automation (RPA) as one of their biggest opportunities. 67% of banks plan to or have already deployed RPA, according to “PwC’s 2019 actuarial robotic process automation (RPA) survey report.”
In this eBook, you’ll learn how RPA can:
· Streamline Know Your Customer (KYC) & Anti-Money Laundering (AML) operations
· Accelerate customer onboarding amid surging demand
· Enhance customer service for bottom-line growth