A Call to Rethink Decision Support Software Capabilities: Business Intelligence and Analytics in the Era of AI

To help enterprises evaluate a new generation of business intelligence and analytics (BIA) software solutions, we are presenting this IDC Perspective about the role of artificial intelligence (AI) and machine learning (ML) in BIA. Our framework can serve as a basis for assessing the ability of software to automate specific tasks and activities within the overall decision support process. 

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