Basic diagramming tools allow business users to define an initial business process and provide a good path to getting your processes off of sticky notes and into a digital format. However, if company-wide collaboration, real-time change management and integration with automation tools are important to you, a dedicated process modeling tool may be your better choice.
Simple in nature, basic diagramming tools lack many of the capabilities that lead to the next level of true process improvement. By moving to a dedicated process mapping
software, business users can improve processes, implement version control, keep teams in sync and standardize an effective process modeling solution across the organization.