Retailers who choose to leverage AI/ML to solve critical business problems sooner rather than later will reap the benefits, as investments in AI yield more value as they mature

At Google Cloud, we recently commissioned a survey of 100 global retail executives to better understand which AI/ML applications across the retail value chain drive the highest value and excitement in retail, and what retailers need to keep in mind when going after these opportunities. We took a look at two specific sectors—Food, Drug, and Mass merchants (FDM) and Specialty retailers.