Towards Great Customer Experiences: A CIO Tech Assessment Checklist for Digital Transformation

The road to successful, ongoing digital transformation is not so much long as never-ending. Organisations must constantly evolve and optimise their positions to address opportunities, defend against competitors, and meet the requirements of regulators and security threats.

In this short document we offer a checklist and a starting point to think about how to manage digital and data strategies that inspire great customer experiences while combining strong operations with opportunities to change, data strategies, and progress.


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