Time, Truck Rolls, and Toil: How to Decrease Service Costs and Increase Customer Satisfaction

Today’s industrial Internet of Things (IIoT) solutions are creating new ways to reduce the costs associated with delivering high-quality service. And customers are noticing—80% of service decision-makers say emerging technology is changing customers’ expectations of service organizations, and 82% of service decision-makers say customer service must transform to stay competitive. With today’s transformative IIoT technology, you can meet the new industry standards to stay competitive and even exceed your customers’ high expectations—while driving internal cost-savings.

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