The healthcare industry is certainly no stranger to change. But in the face of a global pandemic, the changes came at a rapid-fire pace. The Centers for Medicare and Medicaid Services (CMS) moved quickly, implementing multiple temporary waivers and new rules, providing flexibilities to increase access to telehealth and keep people safely at home.

Almost overnight it seemed, the industry had to create or expand virtual health capabilities to continue providing much-needed services. And business operations were quickly altered to accommodate new ways of communicating with and delivering care to patients and members.

Download this whitepaper to learn about the steps you can take now to help ensure you’re prepared to compete effectively in the virtual health space!