Enterprises confront increasingly challenging business conditions and market disruption, compelling many to explore new ways to survive and thrive - from instituting process improvements and adopting new technologies to pursuing comprehensive business transformation. Companies are discovering that an innovative Quote-to-Cash (QTC) process delivers substantial competitive advantages, including better buying experiences, higher revenues, and profitable growth.
Why? Because the QTC process consolidates essential activities that come into play when facilitating transactions and closing sales, from the moment a prospect demonstrates intent to make a purchase to the realization of revenue from said purchase. It spans efforts to improve various functions along the customer journey, including: the navigation of catalogs; streamlining the quoting, contracting, and ordering practices; and integrating subscription, billing, and renewals functions. These objectives support direct sales channels, partner channels, and e-commerce initiatives.