The Total Economic Impact™ Of BMC Helix With BMC Helix ITSM BMC Helix Digital Workplace And BMC Helix Chatbot

Cost Savings And Business Benefits Powered By BMC Helix

From the information provided in the interviews, Forrester has constructed a Total Economic Impact™ (TEI) framework for those organizations considering implementing BMC Helix.

The objective of the framework is to identify the cost, benefit, flexibility, and risk factors that affect the investment decision. Forrester took a multistep approach to evaluate the impact that BMC Helix service management solutions can have on an organization

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