The power of data

At the core of every successful customer experience is a responsible plan for how to use and secure customer data, respect consumer privacy and comply with privacy laws. And as infrastructures evolve to support higher numbers of remote workers, data security becomes even more important.

To help us get a better idea of global attitudes around these practices, we partnered with Advanis earlier this year to conduct surveys with thousands of businesses and consumers around the world. And while the world looks different today than when the surveys were conducted, the takeaways are as important as ever. 


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