Thanks to improvements in digital workspace technology over the past several years, distributed workforces—with all their benefits—became an increasingly viable option for businesses. But despite the promise of cost savings, business agility, and employee flexibility, leadership inertiaand fears thwarted most widespread attempts at this paradigm shift.

Companies that were previously lagging behind in terms of remote work and digital experience were able to make swift gains, putting them within the sights of the competition. And improvements in productivity, employee satisfaction, recruitment, and cost savings make it unlikely that businesses will ever return to a fully location-based model.

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