The global pandemic catalyzed organizations to act in spite of the barriers. It accelerated a cross industry shift to remote work that had been poised to materialize, but had been stymied by the status quo.
And not only did the sky not fall, the clouds parted to reveal new opportunities. Companies that were previously lagging behind in terms of remote work and digital experience were able to make swift gains, putting them within the sights of the competition. And improvements in productivity, employee satisfaction, recruitment, and cost savings make it unlikely that businesses will ever return to a fully location-based model.