The banking industry is changing more rapidly today than ever, driven by unprecedented shifts in consumer-driven behavior, intensified competition, and radically increased regulatory oversight. To maintain profitability, banks are transforming themselves to become more efficient, in control, trusted, analytically agile, and digital—all underpinned by improved analytical capabilities.

This paper considers the frontiers upon which banks are transforming, and what financial services will look like over the next five to ten years.