The CIO’s guide to digital transformation in banking

Digital transformation has turned the traditional banking model on its head, leaving banking leaders scrambling to meet customers’ demands for digital, on-demand, secure experiences.

What employees and customers tolerated in the past—piles of paperwork, inefficient in-person processes, and inflexible applications— no longer work.

It’s up to CIOs to digitize the front- and back-office processes that now make or break their businesses.


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