The Benefits of Sending Customer Mail Through a Multi-Channel Delivery Solution

Small to medium sized businesses (SMBs) across the globe are adapting their operations to accept a hybrid workforce model, a combination of working part of the week in the office and the other from home. This new model has only exacerbated the challenges of sending customer communications and it looks to be that the hybrid workforce model is here to stay.

McKinsey & Company reports that 34% of respondents from the information and technology sector said they expect to have at least one tenth of their employees working remotely for at least two days a week.

While this change in the business environment may seem overwhelming, it doesn’t have to be, and it doesn’t have to impact your customer communications.

Integrating a Multi-Channel Delivery Solution into your processes enables you to:

  1. Free up staff and other company resources for higher-value, revenue-generating tasks.
  2. Reduce your operational inventory and production costs.
  3. Accelerate customer response and payment cycles.
  4. Gain the flexibility to send multi-channel customer communications from multiple locations.
  5. Improve the integrity and security of customer documents.

Download the full whitepaper to discover how you can solve the challenges created by today’s business environment through utilising a Multi-Channel Delivery solution.


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