Small to medium sized businesses (SMBs) across the globe are adapting their operations to accept a hybrid workforce model, a combination of working part of the week in the office and the other from home. This new model has only exacerbated the challenges of sending customer communications and it looks to be that the hybrid workforce model is here to stay.
McKinsey & Company reports that 34% of respondents from the information and technology sector said they expect to have at least one tenth of their employees working remotely for at least two days a week.
While this change in the business environment may seem overwhelming, it doesn’t have to be, and it doesn’t have to impact your customer communications.
Integrating a Multi-Channel Delivery Solution into your processes enables you to:
Download the full whitepaper to discover how you can solve the challenges created by today’s business environment through utilising a Multi-Channel Delivery solution.