The challenge of managing citizen and employee expectations with tight budgets is not new for public services organizations. And recent months have shown that responding quickly to unforeseen challenges requires a holistic approach also known as systems thinking - with strong digital foundations to tackle successfully.

To explore this topic further, SAP and Oxford Economics teamed up to survey 3,000 senior executives, including 300 leaders from the public sector. In the report you’ll learn more about these keys to success:

• Simplify processes to reduce complexity
• Prioritize experiences for employees and citizens
• Boost secure data-sharing across government and private-sector partners

Read the Oxford Economics think piece to discover how you can put systems thinking to work.