Utilities companies have always been focused on meeting the needs of their customers in the most efficient way possible. But in order to accomplish this while also balancing demands for sustainability, innovation, and talent development, utilities companies must break down silos to operate as part of a holistic strategy. This is called systems thinking.

SAP and Oxford Economics partnered to take the pulse of 3,000 executives globally, including 300 from utilities, and discovered some crucial keys to success:

• Increasing organizational flexibility
• Focusing on sustainability through efficiency
• Future-proofing the talent pipeline
• Fully digitizing the business

Read the Oxford Economics think piece to discover how you can put systems thinking to work.