Testing at every stage of the design process

One of the most important tools in a designer’s toolbox is feedback. Design teams make critiquing work and gathering input from colleagues and peers a regular part of their creative process. Most designers wouldn’t dream of launching a design without first getting feedback from their peers. In fact, according to UserTesting’s annual CX Industry Report, 77% of designers report that they should get user feedback before launching any new or updated design. Yet when asked how often various experiences were tested with users, designers reported that only a few were being tested on a regular basis. This leads to less confident design decisions, not to mention running the risk of launching designs that don’t resonate with users. User feedback—at every stage of the design process—is a designer’s best strategy to create with confidence.

In this guide, we’ll share real life examples of how teams rely on user feedback to guide their decisions, and tips on how to use two common methods of remote user feedback—self-guided tests, and user interviews—so you can start gathering insights on your next design project.

 Digital
CX, UserTesting, remote
UserTesting

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