More than three-fourths of companies (82% in the US and 76% in the UK) are now anticipating a hybrid work model, according to a new 8x8 survey of 400 IT decision makers. From company culture to customer engagement, everything related to work is now being reimagined to create a consistent experience, no matter where people are or what device they’re using.

While we used to talk a lot about customers becoming more demanding, employees are now becoming more demanding, too. A recent survey of 1,000 US adults on behalf of Bloomberg News shows that 39% will consider quitting their current job if their employers aren’t flexible about remote work. For millennials and Gen Z, this percentage jumps to 49%.