Throughout the coronavirus pandemic, we’ve heard from Slack customers worldwide about a two-wave response. First, business leaders took action to protect the health and safety of their employees and customers. Second, they adopted business systems to support new ways of working. A recent report by advisory firm Gartner provides some insight into the latter.

Among other recommendations, the report suggests that companies can rebound more quickly by sourcing “interim digital collaboration tools to enable employees to work remotely, ensuring security controls and network support are in place.”

In times of crisis, building a new digital workplace strategy that ticks all the boxes for security, reliability and bring-your own-device support can be challenging. Our intent with Slack is to make those requirements a given. We developed our product with enterprise companies in mind; their needs for security, reliability and compliance are reflected in the product.