Your insurance offerings provide policy holders with peace of mind. But are your service experiences making their lives more complex? Pega technology helps simplify service experiences by modernizing legacy systems and reducing frustration for customers and producers alike, all while lowering costs. Just ask Great American who reduced key service processing time by 50%. How?

By delivering personalized proactive service that gets ahead of policy holders needs with next best actions, and by caring customer context across every channel to connect experiences, increased productivity, and eliminate siloed workflows. All things to real-time omni-channel AI that makes every interaction insightful, and advanced automation and case management that simplifies processes and enhances customer experiences. Hassle-free service for happier customers. Start crushing complexity with Pega.