No organization has a perfect playbook for responding to a pandemic like COVID-19. However, government agencies need to shift operations quickly because citizens rely on their services to provide basic needs. With DocuSign eSignature, organizations across the nation are digitizing paperwork to remotely manage a wide range of routine functions—contracting work, invoice appraisals, employee timesheets, medical consent forms, supplier agreements, education programs, legal proceedings and more—and continue serving the public.

These services fulfill critical needs for citizens and it’s important that any process changes avoid operational lapses related to uncertain provider or recipient circumstances. As citizens shelter in place and public servants work from home, DocuSign ensures that these workflows transition smoothly. Better yet, these digital-first processes continue providing benefits while keeping everyone safe.