Robotic process automation

Automation holds great promise for enterprises that rely on rapid, efficient processes to drive efficiency and deliver better experiences to business users and end customers.

One technology receiving a lot of attention is robotic process automation (RPA). RPA can be thought of as a gateway — a way to introduce automation and gain business benefit at low cost and with near-zero risk. The concept is simple: a software “robot” replicates routine human-computer interactions, automating what would otherwise be tedious, repetitive tasks. RPA thus bridges the gap between manual interaction and full automation.



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