Cloud-based PC management, PC-as-a-service (PCaaS), and digital workspaces are gaining traction as modern approaches to end user computing. Why? They enable organizations to support a great employee experience (EX), alleviate IT management pressure, and enhance the security posture of the enterprise. Above all though, cloud-based management stands out as the backbone of all of these innovations, enabling faster device refresh, better access to apps and data, and a more automated employee onboarding process.
In February 2019, Dell commissioned Forrester Consulting to evaluate employee experience and enterprise computing. Forrester conducted an online survey with 1,186 IT leaders across the globe to understand current PC lifecycle management (PCLM) deployment models.
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