Digital business adoption is growing rapidly, as are the revenues associated with it and CIOs stand at the forefront of these changes. Leading a well thought-out digital transformation requires CIOs to fully appreciate the potential of Software as-a-Service (SaaS) and to optimise its benefits for internal business operations, customer services and collaboration with partners.

While CIOs understand that cloud computing offers obvious and immediate benefits for most enterprises, they also need to know that—done right—SaaS implementations pay
off in both good times and bad. What’s more, they are vital for ensuring a company’s data systems and digital infrastructure are built for innovation and competitiveness, both now and well into the future.