Every day, organizations face risks from natural, technological, and human-caused critical events. In 2020, for example, nearly 50% of the organizations surveyed by BCI1 activated emergency communications plans due to IT or telecoms incidents (49.3%), adverse weather conditions (45.8%), and for the first time because of the COVID-19 pandemic, disease outbreaks (51.45%). Respondents also cited cybersecurity incidents (24.7%) and critical infrastructure failures (19.7%) as triggering events.