Make call center operations more resilient with Citrix and Google Cloud

With call centers operating 24/7 worldwide, you need the ability to hire the best talent regardless of their location or proximity to a physical office. The joint Citrix and Google Cloud solution enables agents to work anywhere, making it easier to meet seasonal or peak demand hiring and implement “follow the sun” operations. Agents get a great employee experience because they can easily work from an office or from home, and can quickly change locations when needed, without missing a beat.

 Digital
Citrix

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