IT Is Essential for the Future of Higher Education

Over 50% of institutions say student engagement models and work-from-home policies will be permanently altered. Increased demand for virtual workplaces (55%) and secure and remote access tools (35%) is also expected.

COVID-19 has created a defining moment for digital transformation (DX) in higher education as institutions have been forced into rapidly delivering online learning, remote work, and online processes. Not only have transformation plans been accelerated, higher education leadership teams and faculty have shifted their thinking to embrace technology as an essential enabler for DX and the “next” normal.

IDC offers the following guidance for forward-looking institutions:

  • Transformation today will translate to resilience tomorrow
  • Be strategic around cuts in technology budgets
  • Accelerate the move to cloud services
  • Collect information
  • Technology investments are essential for the future


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